Puppy Departure - A - COVID-19 Special Procedure

Puppy Departure - COVID-19 Special Procedure

Here are some details regarding the departure of puppies in their new family:

Normally we like to take the time to explain everything face to face with families who come to pick up their puppy and let them choose by handling the puppies. However, due to COVID-19, we must put in place a special procedure for the departure of puppies until the end of the pandemic. First I want to reassure you that our house is located in a row with few neighbors and which are also very far away. We have taken all the precautions to isolate ourselves and our animals since the beginning of this crisis so do not be afraid to catch it from us it would be practically impossible, on the other hand as we do not know the history of each of our customers, we will follow this special procedure to protect our family and all of our customers.


Here is the procedure for leaving your puppy to reduce the risk of COVID-19 contamination.

1- To pick up your puppy, go to the following address: 32 Rang Sainte-Marie-Anne, Saint-Raphael (Quebec) G0R4C0

2- Please take note that we do not accept checks on departure of the puppy. So your best bet is to pay in cash. Otherwise it is also possible to pay by PayPal and credit card as for the deposit. In this case you will tell me and I will send you a link for payment. (paypal charges 2.9% administration fees for this payment method)

3- When you arrive, park in front of our course entrance and call us at 418-573-7701 if we are not already outside.

4- We will come outside with the puppy in a transport bag. and place it on the ground and you can pick it up  once we are a liitle bit away from the puppy.

Normally we take the time to explain everything in detail and answer the questions but for this procedure we will have prepared a manual which can be downloaded on our website which will answer the most frequent questions. If you have any further questions, you can call me at 418-573-7701 or write to me on Messenger and I will of course always be available to answer. If the same question comes up often we will update the manual on our website.

If you have any questions or comments in the meantime, email me on Messenger and I will of course consider all comments received. Of course, we reserve the right to modify this procedure if we see that we can do better, in which case we will update it on our website.

Your puppy's starting manual (not yet translated in english)

Here is your puppy's starting manual

Before calling us to ask your questions, take the time to read it because the majority of your questions will be answered.

Then, if you still have questions, contact us and we will answer you with pleasure.

Good reading!

Manuel chiot rev2

  • File name: Samoyede quebec manuel de depart chiot rev2 1
  • Size: 3.12 MB


Your puppy is microchipped by cons it is useless if the microchip has not entered an official database. If your dog is lost, the veterinary surgeon consults these databases to find the owner of the animal.

It is important to register your dog in this database. we will include it in that of the Canadian Kennel Club but it is better that it is also done on the following link:

PETIDCO database


go to the following section on the PETIDCO web site:


Complete each information field request and follow the steps to complete the process of registering your microchip. You received with your starter kit a 15-digit number with a barcode, this is the microchip number. If ever one day you move don't forget to change the address of the microchip information in the database.

Food and Treat

Here is the food and treat that we give to our puppies. The food is in veterinary clinic but if there is none available an alternative is the Purina ProPlan for large breed puppy which is sold in pet stores